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Your Data Isn’t Broken — Your Interpretation Is

Modern revenue teams operate under a quiet myth: if we collect more data, we’ll finally understand what’s going on. More dashboards. More tracking fields. More reports in Monday’s pipeline review. More analytics layered onto analytics.

But here’s the uncomfortable truth: most organisations don’t have a data shortage. They have a meaning shortage.

Data has become the corporate equivalent of incense — burned in large quantities, waved around to signal seriousness, and used to make decisions smell more “rational.”

What it rarely provides is clarity.

The Data Hoarder’s Paradox

In theory, more data should make decisions easier. In reality, it often does the opposite. Not because the data is bad, but because it is structurally disconnected from the system it’s supposed to illuminate.

Marketing sees engagement metrics.
Sales sees opportunity stages.
Success sees health scores.
Finance sees revenue projections.

Individually, each dataset is accurate. Together, they form something closer to a cubist painting — recognisable in fragments, incoherent as a whole.

Leaders stare at dashboards, squint slightly, and hope the emerging shape resembles “growth.” But accumulation doesn’t create meaning. Integration does.

Why More Data Creates Less Understanding

Behavioural economics gives us the simplest answer: people interpret data through incentives, not objectivity.

Marketing reads data to prove reach.
Sales reads data to prove performance.
Success reads data to prove retention.
Leadership reads data to prove certainty.

Everyone is reading the same book but highlighting different chapters — and then wondering why the plot doesn’t make sense.

This is why teams talk past each other. It’s why the same data produces conflicting conclusions. And it’s why “alignment” often collapses the moment dashboards appear.

When definitions, incentives, and context differ, data becomes noise dressed as a signal.

The Fiction of “Data-Driven” Decisions

“Data-driven” has become one of B2B’s most overused phrases — a corporate mantra that sounds rigorous while masking a far simpler reality:

Most organisations are not data-driven. They’re data-justified.

Decisions are made emotionally, politically, or reactively — and dashboards are summoned afterwards to make those decisions appear inevitable.

It’s not malicious. It’s human. But it obscures the real issue:

Data can only drive decisions inside a system structurally designed to learn.

And most GTM systems aren’t built that way.

Meaning Comes From Structure, Not Volume

When you redesign the operating model — the incentives, the definitions, the workflow, the governance — something almost magical happens:

Marketing metrics begin to reflect real pipeline impact.
Sales stages begin to map to actual buyer behaviour.
Success signals begin to predict revenue, not just sentiment.

You don’t need more dashboards. You need a system where the existing dashboards make sense.

We saw this firsthand. A client didn’t change any tools, tracking, or tech stack. They simply redefined what “opportunity” meant across GTM.

Forecast accuracy improved 40% in eight weeks.

The data didn’t change. The meaning did.

Before Adding More Data, Ask This

If your dashboards feel noisy or inconclusive, resist the instinct to instrument more fields. Instead, audit the system:

  • Do all teams use the same definitions — or just pretend to?
  • Do incentives reward accuracy or activity?
  • Do workflows reflect the buyer journey or internal politics?
  • Does your system learn, or does it simply record?

If the system isn’t aligned, adding more data will only amplify the dysfunction.

The Real Job of Data in Modern Revenue Teams

Data is not the decision-maker. It’s the mirror. It reflects the health of the underlying system — the incentives, the architecture, the coherence of your GTM model.

When the structure is aligned, the data tells a clear story. When it isn’t, the data becomes a 1,000-page novel with no plot.

Most organisations don’t need another dashboard. They need a system that makes existing dashboards meaningful.

The companies that win aren’t the ones with the most data — they’re the ones with the most clarity.

About Shadrach Appiagyei

Strategic advisor and thought leader in B2B digital transformation, specializing in revenue operations and marketing technology.

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